Legal
Privacy Policy
Effective Date: 26 May 2026
Issued by: SSG Global Forensics India Private Limited
DPDP Act 2023 Compliance
This Privacy Policy is issued in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India. As a Data Fiduciary, SSG Global Forensics India Private Limited is committed to processing your personal data lawfully, fairly, and transparently.
1. Overview
SSG Global Forensics India Private Limited ("we", "us", or "our") is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian laws. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website at https://ssgglobalforensics.com or engage with our services.
2. Personal Data We Collect
We collect personal data only when you voluntarily provide it to us. This includes: (a) Contact enquiry data — your name, email address, phone number, organisation name, and the message you submit through our contact form; (b) Communication data — emails or messages you send us directly; (c) Technical data — IP address, browser type, operating system, and pages visited, collected automatically via server logs for security and analytics purposes. We do not collect sensitive personal data (as defined under the DPDP Act) through this website.
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes: (a) To respond to your enquiries and provide information about our services — based on your consent given when submitting the contact form; (b) To fulfil a contract or take pre-contractual steps at your request — where you engage us for services; (c) To comply with legal obligations under applicable Indian law; (d) To protect the security and integrity of our systems — based on our legitimate interests. We will not use your personal data for automated decision-making or profiling.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data to third parties. We may share your data with: (a) Service providers who assist us in operating our website and delivering services (e.g., hosting providers, email delivery services), bound by confidentiality obligations; (b) Legal and regulatory authorities where required by law, court order, or government directive; (c) Professional advisors such as lawyers and auditors, under strict confidentiality. Any cross-border transfer of personal data will be conducted in compliance with the DPDP Act and applicable rules notified by the Central Government.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is retained for a period of 3 years from the date of last interaction, after which it is securely deleted or anonymised. Server log data is retained for up to 12 months for security purposes.
6. Your Rights Under the DPDP Act
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights: (a) Right to access — obtain information about the personal data we hold about you and how it is processed; (b) Right to correction and erasure — request correction of inaccurate or incomplete data, or erasure of data no longer necessary for the purpose it was collected; (c) Right to grievance redressal — have your grievances addressed in a timely manner; (d) Right to nominate — nominate another individual to exercise your rights in the event of your death or incapacity. To exercise any of these rights, please contact our Grievance Officer at [email protected]. We will respond within the timeframe prescribed under applicable law.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption, HTTP security headers (including Content Security Policy and Strict-Transport-Security), and access controls. While we take all reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a child, please contact us immediately at [email protected] and we will take prompt steps to delete such data.
10. Grievance Officer
In accordance with the DPDP Act and applicable rules, we have designated a Grievance Officer to address concerns regarding the processing of your personal data. You may contact our Grievance Officer at: [email protected]. We will acknowledge your grievance within 48 hours and endeavour to resolve it within 30 days of receipt.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Effective Date" at the top of this page will be updated accordingly. We encourage you to review this Policy periodically. Continued use of the website after any changes constitutes your acceptance of the updated Policy.
12. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us at: [email protected]. You may also submit an enquiry through our contact form at https://ssgglobalforensics.com/contact.
This Privacy Policy was last updated on 26 May 2026. For questions, contact us at [email protected].